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Privacy Policy

Last updated: 10/05/2026

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This Privacy Policy explains how Coach Robin collects, uses, stores, and protects personal data when you visit this website, contact me, book a session, or use my personal training and coaching services.

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This Privacy Policy applies to the website www.coachrobin.be and to the services offered by Coach Robin.

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1. Who is responsible for your data?

The person responsible for the processing of your personal data is:

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Coach Robin
Name: Robin Bakker
Location: Antwerp, Belgium
Email: robin.coaching@hotmail.com
Phone: +32 492 16 74 54
Company number: 1035740858
VAT number: BE1035740858

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For any questions about this Privacy Policy or your personal data, you can contact me using the details above.

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2. What personal data I collect

I may collect the following types of personal data:

  • name;

  • email address;

  • phone number;

  • message or enquiry submitted through the website;

  • booking or appointment information;

  • payment or invoice information;

  • information you provide during intake, coaching, or training;

  • fitness goals, lifestyle information, injuries, limitations, or relevant health information you choose to share;

  • technical information such as IP address, browser type, device information, and website usage data.

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I only collect information that is necessary for the purposes described in this Privacy Policy.

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3. How I collect your data

I may collect personal data when you:

  • visit this website;

  • complete a contact form;

  • send me an email, message, or enquiry;

  • book a personal training session;

  • purchase a service, package, or training plan;

  • complete an intake form or questionnaire;

  • communicate with me through social media, phone, email, or another channel.

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This website may also use cookies or similar technologies. More information about this can be provided in a separate Cookie Policy or cookie banner.

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4. Why I use your personal data

I may use your personal data to:

  • respond to your questions or enquiries;

  • manage bookings and appointments;

  • provide personal training, coaching, or related services;

  • prepare training plans or give fitness guidance;

  • communicate with you about your sessions, progress, or services;

  • process payments, invoices, and administration;

  • improve this website and my services;

  • comply with legal, tax, accounting, or insurance obligations;

  • protect the security of this website and prevent misuse.

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Under the GDPR, businesses and organisations must be transparent about how they collect, use, store, and manage personal data.

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5. Legal basis for processing

Depending on the situation, I process your personal data based on one or more of the following legal grounds:

  • Contract: when processing is necessary to provide personal training, coaching, bookings, or purchased services.

  • Consent: when you voluntarily provide certain information, such as health or fitness-related information, or when you agree to receive certain communications.

  • Legal obligation: when I need to keep certain information for tax, accounting, legal, or administrative reasons.

  • Legitimate interest: when processing is necessary for normal business purposes, such as responding to enquiries, improving services, or protecting the website.

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6. Health and fitness information

As a personal trainer, I may ask for or receive information about your fitness level, goals, injuries, medical conditions, medication, physical limitations, lifestyle, or other health-related matters.

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This information is used only to provide safer and more appropriate training guidance.

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You are responsible for providing accurate and up-to-date information about your health and physical condition. Personal training is not a substitute for medical advice, diagnosis, or treatment. If you have any medical condition, injury, or concern, you should consult a qualified healthcare professional before starting or continuing a training programme.

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7. Sharing your personal data

I do not sell your personal data.

I may share your personal data only where necessary, for example with:

  • website hosting providers, such as Wix;

  • booking, payment, or administration tools;

  • email or communication service providers;

  • accountants, legal advisers, or insurance providers;

  • public authorities where required by law.

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These third parties may process your data according to their own privacy policies and applicable data protection rules.

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8. International transfers

Some service providers, such as website hosting, email, analytics, booking, or payment platforms, may process data outside Belgium or the European Economic Area.

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Where this happens, I rely on the safeguards provided by those service providers and applicable data protection law.

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9. How long I keep your data

I keep your personal data only for as long as necessary for the purposes described in this Privacy Policy.

In general:

  • enquiry and contact data are kept for as long as needed to respond and follow up;

  • client data are kept for the duration of the client relationship and a reasonable period afterwards;

  • invoice and accounting data are kept for the period required by Belgian law;

  • health or fitness-related information is kept only as long as necessary to provide safe and relevant coaching.

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10. Your rights

Under applicable data protection law, you may have the right to:

  • access your personal data;

  • correct inaccurate or incomplete personal data;

  • request deletion of your personal data;

  • restrict how your data is processed;

  • object to certain processing;

  • request transfer of your data where applicable;

  • withdraw consent where processing is based on consent;

  • lodge a complaint with the Belgian Data Protection Authority.

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The GDPR requires certain information to be provided to individuals, including the identity of the controller, the purposes of processing, retention information, and the rights available to the individual.

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To exercise your rights, please contact me using the contact details listed in this Privacy Policy.

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You also have the right to contact the Belgian Data Protection Authority. The Belgian Data Protection Authority handles information requests, mediation requests, and complaints relating to data protection.

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11. Data security

I take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

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However, no website, email system, or online service can be guaranteed to be completely secure.

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12. Minors

This website and my services are not intended to knowingly collect personal data from minors without appropriate consent from a parent or legal guardian.

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If you believe that a minor has provided personal data without proper consent, please contact me so the information can be reviewed or deleted where appropriate.

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13. Cookies and analytics

This website may use cookies or similar technologies to make the website function properly, improve user experience, analyse website traffic, or support security.

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Where required, you can manage your cookie preferences through the cookie banner or settings on this website.

For more information, please refer to the Cookie Policy if available.

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14. External links

This website may contain links to external websites, platforms, or social media pages.

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I am not responsible for the content, privacy policies, or data practices of third-party websites.

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15. Changes to this Privacy Policy

I may update this Privacy Policy from time to time. The latest version will always be available on this website.

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If important changes are made, I may notify visitors or clients where appropriate.

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16. Contact

For questions about this Privacy Policy or the processing of your personal data, please contact:

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Coach Robin
Email: robin.coaching@hotmail.com
Location: Antwerp, Belgium

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