Accessibility Statement

Coach Robin is committed to making www.coachrobin.be accessible and user-friendly for all visitors, including people with disabilities.

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This Accessibility Statement explains the steps taken to improve the accessibility of this website and how visitors can report accessibility issues or request assistance.

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1. Our commitment

Coach Robin aims to provide a website that is accessible, understandable, and easy to use for as many people as possible.

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This includes visitors who use assistive technologies such as screen readers, keyboard navigation, voice control software, screen magnifiers, or other accessibility tools.

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2. Applicable accessibility standards

This website aims to follow recognised digital accessibility standards, including the Web Content Accessibility Guidelines — WCAG 2.1, Level AA, where reasonably possible.

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These standards are based on four main principles: website content should be perceivable, operable, understandable, and robust.

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Coach Robin also aims to take into account applicable Belgian accessibility requirements, including Belgian legislation implementing the European Accessibility Act where relevant to the services offered through this website.

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3. Accessibility measures on this website

To improve accessibility, this website aims to:

• use a clear and logical page structure;

• use readable text and headings;

• provide sufficient colour contrast where possible;

• support keyboard navigation where possible;

• include alternative text for relevant images;

• keep language clear and understandable;

• avoid unnecessary motion or visual effects;

• make contact and service information easy to find;

• keep forms as simple and clear as possible.

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The website is built using Wix, and some accessibility features may depend on Wix’s platform, templates, or third-party integrations.

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4. Current accessibility status

Coach Robin is working to make this website as accessible as reasonably possible.

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At this stage, the website has not been formally audited by an external accessibility specialist. For that reason, Coach Robin does not claim full compliance with WCAG 2.1 Level AA or any other accessibility standard.

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Some parts of the website may not yet be fully accessible. These may include, for example:

• certain third-party tools or embedded content;

• social media links or embedded media;

• booking, payment, login, or subscription features;

• images, videos, or older content that may not yet have complete accessibility support;

• design elements that may need further contrast or navigation improvements.

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Coach Robin intends to review and improve accessibility over time.

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5. Third-party content and tools

This website may include links to or integrations with third-party platforms, such as Wix, social media platforms, booking tools, payment providers, analytics tools, or embedded media.

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Coach Robin does not fully control the accessibility of third-party platforms, but aims to use accessible options where reasonably possible.

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If a third-party feature creates an accessibility barrier, please contact me so I can try to provide the information or service in another way.

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6. Assistance and alternative access

If you have difficulty accessing any information, service, form, or page on this website, you can contact me directly.

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Where reasonably possible, I will provide the information or service in an alternative format, such as by email, phone, or another suitable method.

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7. Contact for accessibility issues

If you find an accessibility issue on this website or need assistance, please contact:

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Coach Robin
Name: Robin Bakker
Location: Antwerp, Belgium
Email: robin.coaching@hotmail.com
Phone: +32 492 16 74 54

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When contacting me, please include:

• the page or feature where you experienced the issue;

• a short description of the problem;

• the device, browser, or assistive technology you were using, if relevant;

• your preferred way to be contacted.

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I will do my best to respond within a reasonable time.

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8. Improvement plan

Coach Robin intends to continue improving website accessibility by:

• reviewing the website structure and content;

• checking colour contrast and readability;

• adding or improving alternative text for images;

• improving form labels and navigation where needed;

• reviewing third-party tools where possible;

• updating this Accessibility Statement when necessary.

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9. Legal note

This Accessibility Statement is intended to reflect Coach Robin’s commitment to accessibility and to provide clear contact information for visitors who experience difficulties.

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It does not constitute legal advice. Coach Robin remains responsible for ensuring that the website and services comply with applicable Belgian and EU accessibility requirements where those requirements apply.